The company is one of the country’s largest marketers for dairy products, including cheese slices, yogurt and the all-important cream cheese, with annual sales of more than $5 billion.
The brutally-timed attack compounded existing problems: Schreiber Foods said every cream cheese producer was already struggling to keep up adequate supply.
Even before the cyberattack and holiday demand peak, manufacturers were struggling because of labor shortages and supply chain disruptions for raw materials, packaging and trucking.
“While that [cyberattack] event definitely didn’t help matters, it’s really world events that are the biggest driver of what’s happening with cream cheese,” said Andrew Tobisch, communications director for Schreiber Foods.
The company said it expects the shortage to be short-lived, Tobisch said. But it will take “a little more time” to resolve, he added, though he did not supply a time frame.
Last year, demand for cream cheese jumped 18% compared to 2019, as more people were baking at home during shutdowns. Kraft said it’s stayed at that high level in 2021.
CNN’s Danielle Wiener-Bronner contributed to this report.