“Usually, people do it as a thank you but I’ve seen it more with people that have family working as crew too so they appreciate the crew more.”
Helena explained, however, that some people do it just because they want to have a nice gesture with the crew: “Like if someone brings chocolate or something we ask them if they are crew because we automatically think it’s because of that.
“When people do that, the cabin chief would be like ‘make sure you go and ask them if he wants coffee or tea’ because we can give it for free. Obviously not everything from the snack bar though,” she said.
“I had this very young kid once, who came and brought us little gifts from Bath and Body Works – a shop in the US – he bought us mini hand sanitisers… It was the cutest thing ever,” Helena explained.