Truecaller brings back call recording, but you can not use it yet! Here’s why

Truecaller brings back call recording, but you can not use it yet! Here’s why

Truecaller has reintroduced the call recording feature for its users. Available on both iPhone and Android smartphones, the  AI-powered call recording feature is currently available in the US. The company says that the feature will gradually be launched in different parts of the world in the coming months. 

With the new AI-powered call recording, Truecaller users will be able to record both sides of the call with high clarity. The app will also offer summarized transcriptions of all call recordings, turning the call recording into text that is easy to navigate. 

In a statement, the company said that each transcription will come with a brief subject line that makes it easier to quickly and accurately search within these transcriptions using Large Language Model (LLM) technology. This will remove the need to sift through hours of recordings to locate a specific piece of information (this will be rolled out  soon), it stated.

Speaking about the new feature, Raphael Mimoun, Cloud Telephony Product Director at Truecaller stated, ” The decision to launch the Truecaller Call recording feature is inspired by advancements in Language Learning Models (LLMs) that aim to redefine the call recording experience. Our new feature enables fast, intuitive retrieval and use of recordings with smart search and call summaries. We are eager to see its transformative impact on how our users manage their calls, record, retrieve and utilize conversations”.

The company says that all recordings are locally stored on users’ devices ensuring absolute privacy. As we all know, unlike Android, Apple iOS does not allow users to record calls. Therefore, the app has come up with a workaround. Apple iPhone users will have to dial a phone number through the Truecaller app and merge both calls to start recording.

Truecaller says that Apple iPhone users will be able to keep a backup of all recordings in their iCloud storage so that they don’t get lost. Android users can choose to backup recordings to their Google Drive.

In addition to the above, Truecaller promises to bring some interesting inclusions to the call recording feature soon such as an AI-generated summary of the recording and short call title. 

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Updated: 15 Jun 2023, 04:42 PM IST

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Author: Shirley